Contact information

Contact Us

Thank you for visiting ScentBox. We’re always here to help with your questions, orders, and support needs.

Whether you need assistance with:

  • Product information
  • Order tracking
  • Shipping inquiries
  • Returns & refunds
  • General support

our team is ready to assist you

 

Customer Support

Business Hours:
Monday – Saturday
10:00 AM – 8:00 PM

Response times may vary during weekends, holidays, or promotional periods.

 

Response Time

Our support team typically responds within:

  • 24 hours on business days
  • 24–48 hours during busy periods