Terms of service

Effective Date: May 14, 2026

Welcome to ScentBox. These Terms of Service (“Terms”) govern your use of our website, products, and services. By accessing or purchasing from ScentBox, you agree to be bound by these Terms.

1. Overview

This website is operated by ScentBox. Throughout the site, the terms “we”, “us” and “our” refer to ScentBox. By visiting our site and/or purchasing something from us, you engage in our “Service” and agree to these Terms.

We reserve the right to update, change, or replace any part of these Terms at any time by posting updates on our website.

2. Online Store Terms

By using this website, you confirm that:

You are at least the age of majority in your country or region.
You will not use our products for any illegal or unauthorized purpose.
You will not transmit viruses, malware, or harmful code.

Any breach of these Terms may result in immediate termination of your access to our services.

3. Products & Services

ScentBox specializes in perfumes and fragrance-related products.

We strive to display product descriptions, images, and pricing as accurately as possible. However, we do not guarantee that all information on the website is always complete, current, or error-free.

We reserve the right to:

Modify or discontinue products without notice
Limit product quantities
Refuse or cancel orders at our discretion

4. Pricing & Payments

All prices displayed on the website are subject to change without notice.

Payments must be completed through approved payment methods available on the store. Orders will only be processed after successful payment confirmation.

We reserve the right to refuse any order suspected of fraud or unauthorized activity.

5. Shipping & Delivery

We aim to process and dispatch orders promptly. Delivery times may vary depending on your location and courier services.

ScentBox is not responsible for delays caused by:

Shipping carriers
Customs clearance
Incorrect customer information
Events beyond our control

Customers are responsible for providing accurate shipping details.

6. Returns & Refunds

Customer satisfaction is important to us. If you receive a damaged, defective, or incorrect product, please contact us within the return window specified on our store policy page.

Returned items must:

Be unused and in original packaging
Include proof of purchase

Refunds or replacements are processed after inspection and approval.

Certain items may not be eligible for return due to hygiene and safety reasons.

7. Intellectual Property

All content on this website, including:

Logos
Images
Product descriptions
Graphics
Branding
Website design

is the property of ScentBox and may not be copied, reproduced, or used without written permission.

8. User Comments & Submissions

If you submit reviews, comments, suggestions, or feedback, you grant ScentBox the right to use, edit, publish, and distribute such content without restriction.

We reserve the right to remove content that is unlawful, offensive, or violates these Terms.